Refund policy
Shipping & Processing
DIY Kits
Ships within 3–7 days after payment confirmation.
Handmade Custom Products
Each item is made to order with love.
Processing time: 3–20 days, depending on complexity.
Worldwide Shipping
Orders over
$9 USD enjoy free worldwide standard shipping.
For orders under $9 USD, a $4.90 USD shipping fee will be added at checkout.
Estimated delivery: 7–15 days after dispatch, depending on destination.
Returns & Refunds
All items in this store are made-to-order, including handmade and DIY products.
Due to their personalized nature, we do not accept returns, exchanges, or refunds for change of mind, personal preference, or incorrect sizing once the order has been shipped.
Please carefully review the product details, size specifications, and customization options before placing your order.
Handmade Notice
Every item is carefully handmade with unique materials. Minor variations in color, texture, or details are natural characteristics of handcrafted goods and make each piece truly one-of-a-kind. These variations are not considered defects.
After-Sales Support
We are fully committed to your satisfaction. If you experience any of the following issues upon delivery, please contact us within 30 days of receiving your order:
- Damage during shipping
- Incorrect item received
- Missing parts or accessories
When reaching out, please include clear photos of the item and its packaging. Our team will review your case and offer a suitable solution, which may include a replacement, partial refund, or full refund.
We respond to all inquiries within 1–2 days.