Terms of service

Welcome to Hexiaohuo

These Terms of Service apply to all visitors, customers, and users of our website. By browsing and purchasing on our site, you agree to accept these terms in full.

All products and content are for personal non‑commercial use only. Product prices, promotions, and stock availability may change without prior notice. We reserve the right to update our store rules at any time.

You must be 18 years or older to place an order. If you are under the legal age in your region, please shop with the consent of your parent or guardian.

All orders are final after payment is successfully processed. We support credit cards, PayPal and other official checkout payment methods. We reserve the right to cancel high‑risk, fraudulent or abnormal orders for security reasons.

We ship internationally to most countries worldwide. Delivery times are estimated and not fully guaranteed. Minor delays may happen due to customs clearance, weather or logistics issues. Customers are responsible for filling in the correct shipping address.

Custom items, personalized goods and clearance products are non‑returnable. Regular products can apply for return or exchange under intact and unused conditions. All return procedures must follow our official Return Policy.

All pictures, texts, logos, designs and art content on this website belong to Hexiaohuo. It is forbidden to copy, reproduce or resell our original content without permission.

We are not responsible for indirect losses caused by improper use of the products. Our maximum compensation liability will not exceed the actual order amount you paid.

If you have any questions about our terms, orders or products, please contact us: support@hexiaohuo.com